Helps and FAQs

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What is the delivery time ?

Delivery times can vary, If item is in stock it is 3-5 days delivery, If it is not in stock it is 3-4 weeks delivery.  For bepoke it needs to be discussed with the designer as it can vary according to availability

Where do you deliver ?

We deliver to UK, Ireland and Europe with different costs.  Other country deliveries not included because of custom rules.

What are the payment methods ?

We accept major debit cards and credit cards as well as Paypal payments, and all these payments done via Sagepay which has secure payment systems.  As well as these payment methods we also accept bank transfer or cheques*.

* Deliveries will not started untill cheques are cleared which may cause delay on deliveries.  Please contact with our designer more details.

Is my payment secure ?

Yes, as Effingo Fashion Limited we are using SAGEPAY and it is secure payment system with their rules.

Do you keep my personnel data ?

We never keep any of your personnel data on our systems.

Ho I can contact with the designer, and will there be any charge for advise ?

There is no charge for any prediscussions for bespoke and you are welcome to visit us on our Manchester showroom which details can be found on our Contact section.

Is there any delivery charge ?

Yes, there is delivery charge for the items and it will be shown during purchasing the product.

Can I return the item ?

Item can be returned as long as SAFETY LABEL is not removed. Our products will be delivered with safety label and once it is removed returning the item will not be possible.  Detailed eturn policy can be seen under DELIVERY & RETURN POLICY